Meet Our Staff

“ ” Excellent experience at Smithtown Toyota—smooth, fast, and completely stress-free, with a great selection to choose from. Lou Bilous was responsive, professional, and truly no-pressure, making this one of the easiest car-buying experiences I’ve had.

“ ” Extremely professional, very friendly and cares about his customers. He makes sure that you get what you want at the price that you want. The guy deserves a promotion.

“ ” Excellent service very kindly and helpful. He makes the process easier and stress-free. Thanks

“ ” I had an outstanding experience working with Louis Bilous at Smithtown Toyota. From the moment I walked in, Louis was super friendly, knowledgeable, and genuinely helpful throughout the entire process. He gave great insight without any pressure, answered every question honestly, and made the whole...

“ ” Big thank you to Mike for helping my wife and I get into our new Grand Highlander. He went above and beyond to make the process easy, transparent, and stress-free. We never felt pushed, just genuinely helped. Communication was great from start to finish and we’re really happy with the outcome....

“ ” It was a pleasure working with Smithtown Toyota. Everyone was so helpful and accommodating. The entire staff was so kind and incredibly informative.

“ ” We have bought a number of cars from this dealership, and quite frankly, would not buy a car any other place. They give us the best deal possible, and they are friendly, sincere and quite knowledgeable on every question we throw at them.

“ ” The entire dealership was great to work with, but Mike in particular was so helpful, kind and on top of everything.

“ ” What an amazing experience. The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a complete gentleman. A long time employee for a reason, about 37 years. I couldn’t have had a better experience and I walked...

“ ” Michael is a friendly and genuine person. He made my car buying experience pleasant and stress free. I had just paid off my trade and he worked hard to get the lien release quickly so I could get my beautiful new Camry faster!

“ ” Mike was great to deal with, friendly and respectful right out of the gate. Made quick work of getting me into the car I was looking for and secured a sale with no games, no pushy tactics, just genuine service. Everyone else at Smithtown Toyota was solid, Diego in finance had my paperwork squared...

“ ” Michael was so patient and helpful with my elderly mother. He took time to explain things and make her feel comfortable with the purchase. Thank you!

“ ” Smithtown Toyota has always been the best. Mike and Rocky were outstanding! Thank you for all of your help!

“ ” We’ve bought or leased at least 7 vehicles here over many years. The sales staff are always friendly and attentive.

“ ” They were very helpful, fast and friendly. Answered all my questions no problem and went into detail

“ ” My husband and I have been leasing cars from Louis Bilous at Smithtown Toyota for over twenty years. Lou always listens to what we want and provides exactly what we've asked for - no games, no shenanigans, just excellent service. While any salesperson would know the bullet points for the vehicles...

“ ” Smithtown Toyota is the best dealership, and always has been. This was my 4th car purchase experience there. When you walk in you feel the difference. Everyone is professional, calm, friendly, and genuine. There is a feeling of honesty and trustworthiness. Our salesman, Steve, was knowledgeable,...

“ ” I have no words to described Michael, he went above and beyond he was knowledgeable, professional, honest, patient and generous. Michael found a perfect vehicle at an amazing price. definitely he is a most valuable employee, I had a great experience!!! Thank you Michael you made me feel special and...

“ ” I was very impressed and satisfied with Michael’s help and knowledge. He went above and beyond to assist me in finding and obtaining the exact vehicle I was looking for. His professionalism and dedication made the entire process smooth and enjoyable. I truly appreciate his effort and would highly...

“ ” Smithtown Toyota has always been the best dealership around. Michael Kazlauskas was the an incredible sales consultant and I could not be happier!!

“ ” Mike was very helpful and understood what I wanted. I’m so grateful to him.

“ ” Michael did an outstanding job guiding us through our Toyota purchase! He confidently answered all of our questions taking the time to thoroughly explain each one completely.

“ ” We had a terrific experience with Mike. He was professional and knowledgeable and understood our needs right away. Found us the perfect vehicle at an amazing price. Highly recommend.

“ ” Louis Bilous was fantastic. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership.

“ ” Had a great experience buying my Tacoma at Smithtown Toyota. Michael is a true professional and was a pleasure to work with.

“ ” Michael was very knowledgeable and extremely patient with us. Overall, the entire dealership has an amazing staff. In past experiences with other dealerships,I would not return. Smithtown Toyota has a customer for life!

“ ” Excellent experience with this dealership. We worked with Michael Bourne who is the consummate professional and he has thorough command of the Toyota products.

“ ” Louis Bilious was great….No xx, and accommodating. Overall experience was great and would certainly recommend them!

“ ” I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I had and walked me through every detail of the car so I felt completely comfortable. He even...

“ ” Smithtown Toyota has the best customer services I have ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experience seamlessly smooth and easy. The best customer service I have ever had when buying a car!...

“ ” Michael was very patient and efficient in facilitating my purchase. He did so with a high degree of professionalism and integrity! Many thanks! Rob Deluc

“ ” The sale person, Steve C. was a great help. He was very helpful and have the knowledge that made my experience easier and less stressful. Steve worked with me and help me choose a budget that worked for me. I would recommended friends and family to this Toyota location and would refer them to...

“ ” Very professional and easy to work with. Very happy with the car I left with!

“ ” Have been a customer of this dealership for quite some time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very streamlined!!

“ ” Lou Bilous and crew never disappoint. Easy process and able to answer any and all questions or concerns.

“ ” Had a wonderful experience when purchasing a car with Louis Bilous.He was friendly, knowledgeable, and answered our questions. Louis made the whole transaction seamless, we went to look and drove away with a new car!

“ ” It was a great experience. i will go back every time. Very fair and painless!

“ ” Buying a new or used vehicle is rarely something people enjoy doing. At Smithtown Toyota, I was accommodated and made to feel that I was in good hands. Michael Kazlauskas is a hardworking honest man. I know my cars and know I was a tough sale, and Michael knew when to push back, in a fair and...

“ ” Very efficient. Sean explained all details thoroughly including features on how to operate the vehicle

“ ” Louis Bilious my salesman was attentive, professional, and met me at my price point to put me in the perfect new car!

“ ” Sean was very direct and honest and I felt they genuinely he was trying to help me find a car that was right for me, and my budget. 5 stars

“ ” Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience..

“ ” Louis is nice, and takes his time to explain and go over information, as well as the options on the car.

“ ” I had a very bad experience at Toyota of Smithtown 5/19/26 financing process was extremely misleading and frustrating. We were quoted one price when we walked in but by the time everything was finished, the numbers had changed dramatically the finance manager, John pressure doesn’t into putting...

“ ” On December 9, 2025, my 81-year-old mother went to Smithtown Toyota for a routine front brake repair. She had been widowed for less than ten months. Instead of just fixing her brakes, the staff kept her at the dealership for five hours without offering her food or water. While she was physically...