I actually made an appointment at a different Toyota dealership and mistakingly showed up at Framingham. I could have been sent on my way, but John was kind enough to take my info and help me. John did all he could to get me into a vehicle I wanted and for a price that worked for me. He was kind, listened to all of my concerns and was very friendly and likeable.

Sales rep did a great making the process quick and easy. Rep stayed on top of everything until I left. Paperwork done quickly and explained in a timely fashion.

Quickest experience. Leased a new RAV and the plates were transferred from old RAV to new. Same monthly payments. Took 2 barely 2 hours. Love Bernardi Toyota Framingham

We came to Bernardi after a conversation my husband,Paul, had with Ed. Paul called Bernardi because we were interested in buying a 2017 Camry. Ed told Paul about a "used 2017" Camry with about 3000 miles. Paul was interested and we came to see the car. Ed introduced us to Mohamad. Mohamad was very personable ,accommodating and knowledgeable. We took the car for a test drive, liked it and decided to buy it .Mohamad made this purchasing process very easy. Although I am excited about a new car I do feel a lot of stress over the whole process. Mohamad helped to make it enjoyable .😊 Both Paul and I appreciated Mohamad 's professional manner.

Aydin did a great job all around! Super guy and a tremendous asset to the dealership! He followed up on everything he needed to and took his time in building a relationship with me during the sale. A quality that so many in sales do not have.

I worked with Alena and had a great experience. I also got a great price on my trade-in. I would recommend bernardi and will definitely be back

Pleasant people to deal with. Very fair deal. Also good trade in value. Non stressful and willing to work a deal. Will buy from again.

Great experience buying a new highlander from bernardi toyota of Framingham Dell was very helpful and went out of his way to expedite the paperwork and getting my new car ready for pickup He showed me the various features and took care of the Bluetooth connection to my phone

I am very pleased with the service received from Aydan and Ed and finance manager to guide me through the lease termination and new car purchase process. Aydan is very pleasant to work with, patient and responds to my text message quickly. Everything went very smoothly and efficiently.

Nick (preowned manager), Aydin (salesman), and Mike (financing) were amazing! I originally had not intended to buy a new car. I had brought my old Camry in for servicing and was issued a new 2017 Camry as a loaner. I was so impressed by the upgraded sound system and handling that I began thinking about the possibility of upgrading my car to a newer one. I had always wanted a car with AWD but wanted the handling of a sedan. I was not able to get that experience with my old camry and was not excited about the Rav 4. Nick and Aydin were very helpful and let me know the dealership had recently acquired 2 2015 Lexus IS 250's and a 2015 Lexus RX 350 that was fully loaded. I came in for a test drive and immediately decided to buy the RX 350. I just recently returned to work after taking care of my ill father for 3.5 years and I was worried about credit issues impacting my ability to finance. Nick, Aydin, and Mike were very kind and understanding, put me at ease, and were able to work with me to secure the financing I needed to make the purchase a reality! I also was given a great deal on my trade-in. They were all knowledgable about the Toyota vehicles they routinely sell and the used Lexuses they were showing me. I did not feel pressured or rushed in making my decision and felt that the whole transaction was very transparent and open. I have owned 3 other Toyota vehicles prior to my RX and two of them were purchased at Bernardi Toyota. All 3 of my Toyotas have been serviced at Bernardi and I would continue to buy vehicles from this dealership and would recommend them to anyone! This was my best experience there yet!