Oren did a great job showing us the highlander XLE and LE. Answered all of our questions and help us understand the leasing process. He even grabbed crayons for our two year old to entertain herself. Would highly recommend Bernardi!!

I like Bernardi Toyota Framingham,even when I first walked in , the salesman Stephan walked to me and gave me his sweet , friendly and honest smile with his perffesional knowledge to provided the Toyota Rav 4 that I was interested, After that my son went to have a test drive , the manager Spiro took very good care of him , today I went pick my new Toyota Rav 4, the team were so excited to welcome me , Stephan showed me all the functions to getting to it, then he took me to service department to see Phil Mariani ~ what a nice friendly guy he is ^^ I will definitely to recommend all my family and friends to come to Bernardi Toyota Framingham !!! Hooray !!!

From the beginning of the online process, to the final details, I was very pleased with my experience. I never felt pressured, and drove away in the exact vehicle I wanted, at the right price

Needed a chip key programmed. Saturday was expectedly busy, still got what I needed. I was provided with alternatives to choose from. In person update made the hour long wait worthwhile. Paula was very professional and friendly!

Paula was fantastic. She told me everything they would check and texted me to get back to her with any questions. Afterward she told me everything they had checked and done. She's great!

I had an excellent experience all around. I would recommend to anyone. All were friendly, experienced and knowledgeable. They went out of their way to find the car I wanted even tho it wasn’t in stock.

Vivian was excellent. Not happy with the cars condition. Greasy handprints on the outside of the car. Found nuts and crumbs inside of the glovebox

Was here for a normal service but was charged for replacement of air filter without notice. Charging without notice is not something which is appreciated. I hope this doesn’t happen to other customers too.

Service personnel friendly and attentive. All services rendered explained well. Car was ready as scheduled. Future appointments and services that will be necessary well explained.

The customer service at Bernardi Toyota is exceptionally good...very helpful and courteous and kept me informed during the process of repairing my car. The technicians were also able to diagnose the source of the car problem efficiently and effectively. Tony Saltalamacchia and Paula are two individuals who really made the visit quite a pleasant one for me. Thank you!!