Toyota Lease Return near St. James, NY

“ Extremely professional, very friendly and cares about his customers. He makes sure that you get what you want at the price that you want. The guy deserves a promotion. ”

“ Excellent service very kindly and helpful. He makes the process easier and stress-free. Thanks ”

“ I had an outstanding experience working with Louis Bilous at Smithtown Toyota. From the moment I walked in, Louis was super friendly, knowledgeable, and genuinely helpful throughout the entire process. He gave great insight without any pressure, answered every question honestly, and made the whole deal feel smooth and stress-free. It’s rare to find a salesperson with that level of integrity and professionalism today. I couldn’t be happier with my new 2026 Toyota Corolla Hatchback, and Louis made the experience enjoyable from start to finish. If you’re looking for someone trustworthy who truly cares about his customers, I highly recommend asking for Louis Bilous at Smithtown Toyot ”

“ Big thank you to Mike for helping my wife and I get into our new Grand Highlander. He went above and beyond to make the process easy, transparent, and stress-free. We never felt pushed, just genuinely helped. Communication was great from start to finish and we’re really happy with the outcome. Appreciate all the work you put in for us, Mike. Highly recommend asking for him if you’re shopping for a car! ”

“ It was a pleasure working with Smithtown Toyota. Everyone was so helpful and accommodating. The entire staff was so kind and incredibly informative. ”

“ We have bought a number of cars from this dealership, and quite frankly, would not buy a car any other place. They give us the best deal possible, and they are friendly, sincere and quite knowledgeable on every question we throw at them. ”

“ The entire dealership was great to work with, but Mike in particular was so helpful, kind and on top of everything. ”

“ What an amazing experience. The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a complete gentleman. A long time employee for a reason, about 37 years. I couldn’t have had a better experience and I walked out feeling such peace of mind. Oh, and with a gorgeous Toyota Tundra! The best team! ”

“ Michael is a friendly and genuine person. He made my car buying experience pleasant and stress free. I had just paid off my trade and he worked hard to get the lien release quickly so I could get my beautiful new Camry faster! ”

“ Mike was great to deal with, friendly and respectful right out of the gate. Made quick work of getting me into the car I was looking for and secured a sale with no games, no pushy tactics, just genuine service. Everyone else at Smithtown Toyota was solid, Diego in finance had my paperwork squared away and didn't oversell any add-ons. Happy with the experience. ”

“ Michael was so patient and helpful with my elderly mother. He took time to explain things and make her feel comfortable with the purchase. Thank you! ”

“ Smithtown Toyota has always been the best. Mike and Rocky were outstanding! Thank you for all of your help! ”

“ We’ve bought or leased at least 7 vehicles here over many years. The sales staff are always friendly and attentive. ”

“ They were very helpful, fast and friendly. Answered all my questions no problem and went into detail ”

“ My husband and I have been leasing cars from Louis Bilous at Smithtown Toyota for over twenty years. Lou always listens to what we want and provides exactly what we've asked for - no games, no shenanigans, just excellent service. While any salesperson would know the bullet points for the vehicles they're selling, Lou is an enthusiastic "car guy" who can answer the more detailed questions when you are looking at three vehicles and you don't know which to choose. When it comes time to trade in and re-lease, it's ALWAYS a pleasure to see Lou. We are never rushed, he always has something nice to say and little ones - human or furry -- are welcome. If that's not enough for you, he's funny! Never a hard sell, never pushy, never impatient. Poor Lou, I ask a lot of questions before I make a three-year commitment. He answers all questions and he's never steered us wrong. Lou, please don't retire before we stop driving. I won't know who to turn to. Thank you for being that rare thing - a really good guy. If you've been to a few dealerships and you haven't liked the vibe, please give Lou and Smithtown Toyota a chance. Seriously. They're a cut above the rest. ”

“ Smithtown Toyota is the best dealership, and always has been. This was my 4th car purchase experience there. When you walk in you feel the difference. Everyone is professional, calm, friendly, and genuine. There is a feeling of honesty and trustworthiness. Our salesman, Steve, was knowledgeable, patient, and understanding of my situation and what I was looking for, and found exactly what I wanted. I was able to take it home the following day. Kyle (insurance) and Rocky (finance) were also fantastic. They were both friendly and efficient. I'm very grateful to have had such a great experience buying a new car, stress free! ”

“ I have no words to described Michael, he went above and beyond he was knowledgeable, professional, honest, patient and generous. Michael found a perfect vehicle at an amazing price. definitely he is a most valuable employee, I had a great experience!!! Thank you Michael you made me feel special and most important very very happy with my new car. God Bless you!! ”

“ I was very impressed and satisfied with Michael’s help and knowledge. He went above and beyond to assist me in finding and obtaining the exact vehicle I was looking for. His professionalism and dedication made the entire process smooth and enjoyable. I truly appreciate his effort and would highly recommend him to anyone in search of a vehicle ”

“ Smithtown Toyota has always been the best dealership around. Michael Kazlauskas was the an incredible sales consultant and I could not be happier!! ”

“ Mike was very helpful and understood what I wanted. I’m so grateful to him. ”

“ Michael did an outstanding job guiding us through our Toyota purchase! He confidently answered all of our questions taking the time to thoroughly explain each one completely. ”

“ We had a terrific experience with Mike. He was professional and knowledgeable and understood our needs right away. Found us the perfect vehicle at an amazing price. Highly recommend. ”

“ Louis Bilous was fantastic. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. ”

“ Had a great experience buying my Tacoma at Smithtown Toyota. Michael is a true professional and was a pleasure to work with. ”

“ Michael was very knowledgeable and extremely patient with us. Overall, the entire dealership has an amazing staff. In past experiences with other dealerships,I would not return. Smithtown Toyota has a customer for life! ”

“ Excellent experience with this dealership. We worked with Michael Bourne who is the consummate professional and he has thorough command of the Toyota products. ”

“ Louis Bilious was great….No xx, and accommodating. Overall experience was great and would certainly recommend them! ”

“ I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I had and walked me through every detail of the car so I felt completely comfortable. He even made it clear that he is more than happy to help with any future questions I might have. If you're looking for someone who genuinely cares and goes above and beyond, I highly recommend asking for Louis! ”

“ Smithtown Toyota has the best customer services I have ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experience seamlessly smooth and easy. The best customer service I have ever had when buying a car! This is the only Toyota dealership anyone should ever consider because the all around experience was way above the rest! ”

“ Michael was very patient and efficient in facilitating my purchase. He did so with a high degree of professionalism and integrity! Many thanks! Rob Deluc ”

“ The sale person, Steve C. was a great help. He was very helpful and have the knowledge that made my experience easier and less stressful. Steve worked with me and help me choose a budget that worked for me. I would recommended friends and family to this Toyota location and would refer them to Steve. Thank you, Steve.And I'll come back for the next one. ”

“ Very professional and easy to work with. Very happy with the car I left with! ”

“ Have been a customer of this dealership for quite some time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very streamlined!! ”

“ Lou Bilous and crew never disappoint. Easy process and able to answer any and all questions or concerns. ”

“ Had a wonderful experience when purchasing a car with Louis Bilous.He was friendly, knowledgeable, and answered our questions. Louis made the whole transaction seamless, we went to look and drove away with a new car! ”

“ It was a great experience. i will go back every time. Very fair and painless! ”

“ Buying a new or used vehicle is rarely something people enjoy doing. At Smithtown Toyota, I was accommodated and made to feel that I was in good hands. Michael Kazlauskas is a hardworking honest man. I know my cars and know I was a tough sale, and Michael knew when to push back, in a fair and admirable way. Ultimately, he worked to help me stay within my budget and got me in a vehicle I am very pleased to be in. He’s even going to mail me a little plastic piece I asked for. Who does that? Gives me faith in this world. I’ve been to many car dealerships in my search and live over an hour away from Smithtown. The next vehicle I need to purchase, I am very likely to take the hour plus drive to Smithtown Toyota again. Great job Michael! And thank you again! ”

“ Very efficient. Sean explained all details thoroughly including features on how to operate the vehicle ”

“ Louis is nice, and takes his time to explain and go over information, as well as the options on the car. ”

“ I walked in a sales person, "sitting down eating a donut" behind the receptionist asked if i needed anything he never asked my name or my phone number or got up to great me as a customer. I live in Smithtown hoping to by a Toyota yesterday Friday June 5, 2026. He gave some high prices for a purchase and or a lease and he dismissed me. Poor, bad customer treatment and service. I do not recommend Smithtown Toyota to anyone looking to buy a Toyota, Frank Amalfitano ”

“ I had a very bad experience at Toyota of Smithtown 5/19/26 financing process was extremely misleading and frustrating. We were quoted one price when we walked in but by the time everything was finished, the numbers had changed dramatically the finance manager, John pressure doesn’t into putting less money down which caused the interest charges in total amount finance to become much higher than expected important details about how much interest would be added to the total cost were not clearly explained. I left feeling deceived and taken advantage of I also contacted Toyota to motor corporation and felt that nothing was done to address the situation. Buyer should review every single number carefully before signing anything and do not let anyone pressure you into changing your financial decisions Richard O’Connor customer 5/19/26. I’d give it a zero if they let me. ”

“ On December 9, 2025, my 81-year-old mother went to Smithtown Toyota for a routine front brake repair. She had been widowed for less than ten months. Instead of just fixing her brakes, the staff kept her at the dealership for five hours without offering her food or water. While she was physically exhausted, they transitioned her from a service customer into a sales target. The staff reviewed her 2018 RAV4 title and insurance, which still bore my late father's name, and used her lapsed registration to create anxiety. They stripped the equity from her low-mileage RAV4 Hybrid, giving her only $11,000 for a vehicle with a CarMax cash offer range of $17,600 to $19,000. They then locked her into a lease for a base-model 2026 Corolla capitalized at $32,288, which is nearly $8,000 over MSRP. Finally, they extracted an additional $1,700 in cash from her at signing. Our family has been buying cars from this exact dealership since 1983. If you have elderly parents, do not let them visit this dealership alone. I have the paperwork to back up every single one of these numbers. ”